Johna Alford, QMHA, CHW, MA
Integration Specialist/Case Manager
Johna comes from a medical background as a medical assistant. She worked for many years in the health care field and decided to make a change in careers and work with a different population. She has a vast background in working directly with clients but also in helping create workflows, train in the electronic medical record (EMR) program and facilitate meetings.
Johna’s role at Wallowa Valley Center for Wellness includes working directly with clients, helping connect them to resources within the community, such as housing needs, applying for insurance and food stamps. She also works directly with the Chief Operations Officer on reporting, ensuring metrics are being met, and helping staff use the EMR more effectively and efficiently.
In addition to these roles, she is part of the Network of Care and LCAC (local community advisory council) of Wallowa County. Johna also enjoys collaborating with community partners to help support community members better in their care.